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Oftentimes, you only have a couple minutes to speak with a prospective employer, so you need to make them count. Having a well-rehearsed personal pitch ready to go can be your key to success, but many job seekers miss their golden opportunity by simply restating their resume. A personal pitch is your chance to explain… Read more »

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You won’t be surprised to hear that mid-May is the time of year when employee productivity hits it low point – as opposed to September, when it peaks. Who doesn’t get distracted from their routine when summer rolls around? Not only does the temperature rise, but often, team members’ minds are on vacations and other… Read more »

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Getting rejected from a job you really wanted can be devastating. It’s especially disappointing when you thought the interview went well. Wanting to wallow in self-pity might be your first instinct, but that won’t get you hired elsewhere any faster. Learning from your mistakes is the best way to pick yourself up after a discouraging job… Read more »

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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »

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You’ve been doing temporary work for a while, but now you’re ready to start searching for a full-time gig. During your time as a temp, you had the opportunity to work for many different companies and learned a lot of new skills that really boosted your resume. This diverse experience is fantastic, but you need… Read more »

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Adding new members to your workforce on a temporary basis may not seem that important at first. But, when they are effectively managed, temporary employees can be a true asset and perhaps even an investment in your future. Here are some tips on best practices for managing temporary employees: Treat temps like regulars. Inclusion will… Read more »

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Stress in the workplace is far from a new concept, but an increasing number of employees believe it’s necessary to be overworked to feel like they’re doing a good job. Sixty-five percent of people are stressed about work, according to the 2015 Stress in America Survey, conducted by the American Psychological Association. Generally speaking, millennials… Read more »

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Building your dream team starts with attracting the talent you need to move your business forward. And the best talent is often the most elusive – those passive candidates who in today’s market, often have many options as to their next career step. Your employer brand is what shapes the perception of former, current and… Read more »

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It’s time to face the truth — finding a new job is hard work. Combing through an endless sea of job postings, trying to figure out what each employer wants in a candidate and hearing crickets after sending out dozens of resumes is exhausting. The good news is, you don’t have to navigate your job… Read more »

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Today, it seems like a smartphone or similar mobile device is a necessity for everyone, from childhood on. But this dependency on the latest technology can pose a serious safety threat in an industrial workplace setting. As a responsible employer, you need to set technology usage rules to protect your employees from injury and your… Read more »