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When it comes to hiring new employees for your business, you want only the best. However, if you’re not keeping up with current hiring trends, you may not be up-to-speed on where to find top candidates and the best ways to sell your company to them. These days, most everything in business revolves around technology… Read more »

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During the recession a lot of highly-skilled, incredibly talented employees were laid off from their jobs. Now that the economy is back on the rise, you may have noticed a steady surge of overqualified candidates applying for open positions at your company. Traditional hiring practices have commonly advised against hiring someone who is overqualified for… Read more »

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Are you starting to feel like you spend the majority of your day handling HR tasks? It’s easy for crucial responsibilities like hiring, payroll, and other staffing-related responsibilities to quickly take over both your time and your budget. When you’re feeling overwhelmed by HR responsibilities, other areas of your business suffer, as you’re not able… Read more »

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By now, it seems like everyone is on social media ─ including job seekers. People have grown to rely on popular platforms to keep up with their networks, follow current events, and even to find new jobs. So, if your company doesn’t already have a presence on major social media platforms like Facebook, Twitter, and… Read more »

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The level of customer service you provide can make or break your company. People form opinions on your company based on the service they receive. If you’re known for offering an excellent customer experience, you probably enjoy a great deal of referrals and repeat business. However, if customer service isn’t a priority at your company,… Read more »

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High levels of employee turnover can have a major impact on all aspects of your business. Whether workers are resigning or retiring, if your turnover rates are consistently higher than you can manage, your business will suffer. Not only is it costly to constantly lose workers, it also decreases productivity, employee morale, and growth potential…. Read more »

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North Carolina has one of the highest levels of employment for customer service representatives in the country. In May 2013, the U.S. Bureau of Labor Statistics compiled a list of the top five non-metropolitan areas with the highest number of customer services representatives and North Carolina placed twice. The “other North Carolina non-metropolitan area” ─… Read more »

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The hiring process can make or break a final staffing decision ─ on both sides. Many companies mistakenly believe they’re the only ones with a choice to make. However, this is certainly not the case, as candidates are also deciding if your company is a place they want to work. The hiring process provides candidates… Read more »

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At StaffMasters, safety and compliance are our top priorities. In fact, Gallagher Bassett audited our staffing firm in 2011, awarding StaffMasters a perfect score of 126 out of 126 points. We understand that your employees are your greatest asset and keeping them safe is always our top concern. Gallagher Bassett’s extensive audit of StaffMasters proved… Read more »

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Looking to make a little extra room in your budget? Consider partnering with a staffing firm to cut your hiring and labor costs. Staffing professionals are able to recruit, screen, and select the most qualified candidates for their clients, while simultaneously reducing costs. You’ll enjoy the best of both worlds ─ saving money on the… Read more »