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Most jobs seem promising at the beginning of your tenure, but some may go terribly awry. If you’ve had at least one bad experience with a job, you probably cringe just thinking about it. Maybe you had a horrible boss, your job duties weren’t as advertised or you didn’t care for your colleagues; no matter… Read more »

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You’re looking to hire light industrial talent, and you want to find the best candidates, those who can grow into true leaders within your organization. What traits should you be seeking? Take time to think about it; don’t simply settle for hiring the next person that comes along in order to fill that nagging vacancy…. Read more »

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After posting a job, hiring managers typically receive an influx of resumes that are carefully screened to find the most promising candidates — and you’re one of them! Receiving an interview invitation isn’t easy, so you should be very proud of yourself. Now that you’ve set a date for the interview, it’s time to start… Read more »

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All good relationships take time to develop. Building a collaborative partnership with your staffing firm is well worth the effort. It will help ensure your company always has access to the best talent to stay competitive and meet ongoing business demands. Follow these tips to make the most of your staffing partnership: Connect with one… Read more »

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Temporary workers can be an incredible asset to your company. When you need extra staffers in a pinch or someone with a specialized skill set for a project, your staffing partner can deliver these talented professionals to your office in a flash. However, it’s important to realize temporary employees aren’t the answer to all your… Read more »

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It’s good business to control staffing costs in order to get the best return on your investment. But sometimes, extra projects or customer demand necessitate extending the work hours of your regular full-time employees. When this happens, your company may face inflated overtime costs. If this is a concern, you may want to bring in… Read more »

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Oftentimes, you only have a couple minutes to speak with a prospective employer, so you need to make them count. Having a well-rehearsed personal pitch ready to go can be your key to success, but many job seekers miss their golden opportunity by simply restating their resume. A personal pitch is your chance to explain… Read more »

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You won’t be surprised to hear that mid-May is the time of year when employee productivity hits it low point – as opposed to September, when it peaks. Who doesn’t get distracted from their routine when summer rolls around? Not only does the temperature rise, but often, team members’ minds are on vacations and other… Read more »

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Getting rejected from a job you really wanted can be devastating. It’s especially disappointing when you thought the interview went well. Wanting to wallow in self-pity might be your first instinct, but that won’t get you hired elsewhere any faster. Learning from your mistakes is the best way to pick yourself up after a discouraging job… Read more »

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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »