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“The most basic of human needs is the need to understand and be understood. The best way to understand people is to listen to them.” These are the words of scholar Ralph Nichols, knows as the “Father of Listening” and author or co-author of more than 30 publications, including the book Are You Listening? As… Read more »

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Running a company is hard work. There are never enough hours in the day, so something has to give. Right now, you’re trying to decide whether to concentrate your efforts on retention or hiring, which are both equally important. Instead of letting one go by the wayside, divide and conquer. Dedicate your time to retention… Read more »

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Money matters – but it can’t beat advancement and fulfillment when it comes to employees’ performance, motivation, engagement and long-term loyalty to their organization. Experts agree that people perform at their best when their work environment is conducive to growth. Just ask the Society for Human Resource Management (SHRM). Their research has concluded that proper… Read more »

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Hiring a new team member is costly and disruptive, so you want to choose someone who’s going to stick around for awhile. A study conducted by the Center for American Progress determined the cost of turnover is roughly 20 percent of the annual salary of employees earning $75,000 or less per year — which could… Read more »

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A successful interviewer recognizes that personality type plays a major role in the hiring process. While interviewing is not easy for anyone, it can be especially daunting for those who are shy or introverted. Remember, it takes all personality types to make a successful team. This includes the most soft-spoken candidates.  Work with shy candidates… Read more »

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Engaged, satisfied employees work better, meet or exceed production goals, keep your workplace safer and set higher quality standards than those who are there only for a paycheck. When your team members are more loyal, your workplace thrives. So, how do you build – and maintain – an optimal level of employee loyalty? Build a… Read more »

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Talent acquisition and management are by far among the biggest expenses for any company. And if you make a bad hire, the fallout can be devastating. The right recruitment partner saves you time, money – and a lot of heartache – by helping to ensure that you make the right hiring decision, the first time… Read more »

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Everyone benefits from a safe and healthy work environment, but compliance is a team effort. To reduce the risk of on-the-job accidents and illnesses, you need the full cooperation of each person on your team. If even one person doesn’t follow the rules, the well-being of the entire team is at stake. If your workers… Read more »

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If your employees have strong reasoning and problem-solving skills, your business operations will run more efficiently and effectively. On the flip side, it will negatively impact your bottom line if these traits are lacking. Simply put, you need to hire and promote good thinkers. Among essential related strengths are problem analysis, the evaluation of various… Read more »

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Most people spend a majority of their waking hours at work, making their workplace a prime venue for building healthy habits. As an employer, it behooves you to build wellness into your company culture for a number of reasons. Wellness Makes Good Business Sense More than 200 scientific studies have illustrated the positive ROI from… Read more »