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Starting a new job is equal parts exciting and terrifying. You can’t wait to dive into the work, but first you must get situated and learn the ropes. The first day is always a bit awkward, so give yourself a pass if you get a little tongue-tied or make a few mistakes. In no time… Read more »

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Finding a great job is hard work, but this becomes even more challenging when you have a few skeletons in your closet. If your track record involves getting fired, periods of unemployment or notable job hopping, you probably wish you could erase parts of your job history. Since that isn’t an option, you’re going to… Read more »

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Hot for a minute, certain buzzwords might’ve sounded great when you wrote your resume, cover letter or LinkedIn profile, but these trendy terms have a notably short shelf life. Many of these words and phrases weaved into your content last year have already gone stale. By this point, recruiters have reviewed an abundance of applications… Read more »

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Preparation is a key part of job interview success — even for experienced candidates. No matter how many interviews you’ve been on, no one is immune to mistakes. If you’re searching for a new job, you have to take the interview process seriously. Knowing you blundered an interview doesn’t feel good whether you’re entry level… Read more »

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Most jobs seem promising at the beginning of your tenure, but some may go terribly awry. If you’ve had at least one bad experience with a job, you probably cringe just thinking about it. Maybe you had a horrible boss, your job duties weren’t as advertised or you didn’t care for your colleagues; no matter… Read more »

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After posting a job, hiring managers typically receive an influx of resumes that are carefully screened to find the most promising candidates — and you’re one of them! Receiving an interview invitation isn’t easy, so you should be very proud of yourself. Now that you’ve set a date for the interview, it’s time to start… Read more »

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Oftentimes, you only have a couple minutes to speak with a prospective employer, so you need to make them count. Having a well-rehearsed personal pitch ready to go can be your key to success, but many job seekers miss their golden opportunity by simply restating their resume. A personal pitch is your chance to explain… Read more »

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Getting rejected from a job you really wanted can be devastating. It’s especially disappointing when you thought the interview went well. Wanting to wallow in self-pity might be your first instinct, but that won’t get you hired elsewhere any faster. Learning from your mistakes is the best way to pick yourself up after a discouraging job… Read more »

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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »

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You’ve been doing temporary work for a while, but now you’re ready to start searching for a full-time gig. During your time as a temp, you had the opportunity to work for many different companies and learned a lot of new skills that really boosted your resume. This diverse experience is fantastic, but you need… Read more »