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Oftentimes, you only have a couple minutes to speak with a prospective employer, so you need to make them count. Having a well-rehearsed personal pitch ready to go can be your key to success, but many job seekers miss their golden opportunity by simply restating their resume. A personal pitch is your chance to explain… Read more »

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Getting rejected from a job you really wanted can be devastating. It’s especially disappointing when you thought the interview went well. Wanting to wallow in self-pity might be your first instinct, but that won’t get you hired elsewhere any faster. Learning from your mistakes is the best way to pick yourself up after a discouraging job… Read more »

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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »

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You’ve been doing temporary work for a while, but now you’re ready to start searching for a full-time gig. During your time as a temp, you had the opportunity to work for many different companies and learned a lot of new skills that really boosted your resume. This diverse experience is fantastic, but you need… Read more »

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It’s time to face the truth — finding a new job is hard work. Combing through an endless sea of job postings, trying to figure out what each employer wants in a candidate and hearing crickets after sending out dozens of resumes is exhausting. The good news is, you don’t have to navigate your job… Read more »

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You have big dreams for your career — and you’re ready to take the next step. Starting a job search is exciting, but it can quickly take a discouraging turn when you realize you don’t have the required skills needed for the jobs you want. Applying anyway can be tempting, but it’s just a waste… Read more »

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When applying for jobs, you have plenty of options. Hiring managers want to know exactly what interests you about their opening. At first glance, “Why do you want the job?” seems like a relatively simple question, but putting your reasons for applying into an impressive response can be more challenging than you realize. Despite its… Read more »

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Attending a job fair can be a great way to gain exposure to a variety of employers in just a few hours’ time. This is a golden opportunity to meet with recruiters and establish a personal connection while submitting your resume. Of course, all job fairs aren’t created equal, so pay close attention to the… Read more »

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The job search process has changed a lot in the past decade. If you’ve been with the same company — or out of the workforce — for the last 10 years, you need to get up to speed before jumping back in. Technology has largely guided the transformation, causing a shift in everything from the… Read more »

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As an ambitious professional, you’re constantly looking forward. Now that we’re in the second month of 2017, you need to start figuring out what you’ll accomplish in your career this year. Creating a plan now gives you plenty of time to achieve some pretty lofty goals in the next 11 months. Follow these four steps… Read more »