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Preparation is a key part of job interview success — even for experienced candidates. No matter how many interviews you’ve been on, no one is immune to mistakes. If you’re searching for a new job, you have to take the interview process seriously. Knowing you blundered an interview doesn’t feel good whether you’re entry level… Read more »

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Most jobs seem promising at the beginning of your tenure, but some may go terribly awry. If you’ve had at least one bad experience with a job, you probably cringe just thinking about it. Maybe you had a horrible boss, your job duties weren’t as advertised or you didn’t care for your colleagues; no matter… Read more »

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After posting a job, hiring managers typically receive an influx of resumes that are carefully screened to find the most promising candidates — and you’re one of them! Receiving an interview invitation isn’t easy, so you should be very proud of yourself. Now that you’ve set a date for the interview, it’s time to start… Read more »

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Oftentimes, you only have a couple minutes to speak with a prospective employer, so you need to make them count. Having a well-rehearsed personal pitch ready to go can be your key to success, but many job seekers miss their golden opportunity by simply restating their resume. A personal pitch is your chance to explain… Read more »

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Getting rejected from a job you really wanted can be devastating. It’s especially disappointing when you thought the interview went well. Wanting to wallow in self-pity might be your first instinct, but that won’t get you hired elsewhere any faster. Learning from your mistakes is the best way to pick yourself up after a discouraging job… Read more »

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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »

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You’ve been doing temporary work for a while, but now you’re ready to start searching for a full-time gig. During your time as a temp, you had the opportunity to work for many different companies and learned a lot of new skills that really boosted your resume. This diverse experience is fantastic, but you need… Read more »

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It’s time to face the truth — finding a new job is hard work. Combing through an endless sea of job postings, trying to figure out what each employer wants in a candidate and hearing crickets after sending out dozens of resumes is exhausting. The good news is, you don’t have to navigate your job… Read more »

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You have big dreams for your career — and you’re ready to take the next step. Starting a job search is exciting, but it can quickly take a discouraging turn when you realize you don’t have the required skills needed for the jobs you want. Applying anyway can be tempting, but it’s just a waste… Read more »

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When applying for jobs, you have plenty of options. Hiring managers want to know exactly what interests you about their opening. At first glance, “Why do you want the job?” seems like a relatively simple question, but putting your reasons for applying into an impressive response can be more challenging than you realize. Despite its… Read more »