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The very nature of call center success is rooted in effective communications. It’s much more than simply speaking with customers and answering their questions. It also involves processing information and conveying timely solutions. In fact, in a recent survey, 78 percent of consumers said a competent service agent was the most important part of their… Read more »

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Some temporary jobs have a clear end date in sight, but others have the opportunity to extend as far into the future as you can see. If you’re hoping to be offered a full-time job at the end of your temporary assignment, there’s a very real possibility you can make this happen. If you want… Read more »